2. Scope & applicability
This Cookie Policy applies to the hellopinas website at hellopinas.com and any subdomains we operate. It should be read alongside our Privacy Policy and Terms of Use.
This policy is designed to comply with:
- EU General Data Protection Regulation (GDPR) and ePrivacy Directive 2002/58/EC
- UK Privacy and Electronic Communications Regulations (PECR) and UK GDPR
- California Consumer Privacy Act (CCPA) as amended by the CPRA
- Philippines Data Privacy Act of 2012
- Singapore Personal Data Protection Act 2012 (PDPA)
- Australia Privacy Act 1988 and the Australian Privacy Principles
3. Types of cookies we use
Strictly necessary cookies
No consent requiredThese cookies are essential for the website to function and cannot be disabled. They are set in response to your actions, such as setting privacy preferences or accepting cookie consent. Without them, services you have requested cannot be provided.
- Cookie consent preference storage
Analytics cookies
Consent required (EU / UK / GCC)These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. They allow us to measure and improve the performance of our site, identify popular pages, and understand user journeys.
- Google Analytics 4 (_ga, _gid, _gat cookies)
- Page view and session tracking
- Traffic source attribution
- User behaviour and navigation patterns
Preference / functional cookies
Not currently usedThese would remember choices you make, such as display or accessibility settings, to give you a more personalised experience. We do not currently store any. The control still appears in our consent banner so that your choice is already on record if we introduce them, and so the consent signal we send to Google reflects it.
Marketing / targeting cookies
Not currently usedWe do not currently use marketing or advertising cookies on our website, and we do not engage in cross-site behavioural advertising or retargeting. If this changes, we will update this policy and obtain your consent before placing any such cookies.
4. Cookie inventory
The following table lists the specific cookies currently in use on hellopinas.com:
| Cookie name | Provider | Category | Purpose | Duration |
|---|---|---|---|---|
| hellopinas_cookie_consent | hellopinas | Strictly necessary | Stores your cookie consent preferences, with the date you gave them | 12 months (localStorage) |
| _ga | Google Analytics | Analytics | Distinguishes unique users | 2 years |
| _gid | Google Analytics | Analytics | Distinguishes users within a session | 24 hours |
| _gat | Google Analytics | Analytics | Throttles request rate | 1 minute |
| _ga_* | Google Analytics 4 | Analytics | Persists session state for GA4 | 2 years |
We review and update this inventory at least annually. Third-party providers may change their cookie names and durations independently.
5. Consent & legal basis
Our approach to cookie consent is based on the requirements of the GDPR, the ePrivacy Directive, and equivalent regional laws:
- Strictly necessary cookies are placed without consent, as they are required for the website to function.
- Analytics and preference cookies require your prior, freely given, specific, informed and unambiguous consent before being placed.
- Consent is collected via our cookie consent banner, displayed on your first visit.
- Consent is granular: you can accept or reject each category independently.
- Consent is recorded with a timestamp and stored locally for 12 months.
- You can withdraw or change your consent at any time.
- Withdrawing consent does not affect the lawfulness of processing based on consent before its withdrawal.
- We do not use pre-ticked boxes, consent bundled with terms, or dark patterns to obtain consent.
For users in jurisdictions where implied consent is permitted, we still provide clear notice and opt-out mechanisms as required by applicable law.
6. Third-party cookies
Some cookies on our website are set by third-party services. We have no direct control over these cookies. The relevant third parties are:
| Provider | Service | Data location | Privacy policy |
|---|---|---|---|
| Google LLC | Google Analytics 4 | United States | https://policies.google.com/privacy |
| Google LLC | Google Fonts | United States | https://policies.google.com/privacy |
We have entered into Data Processing Agreements with Google LLC and rely on Standard Contractual Clauses for transfers of data to the United States from the EU/EEA and UK.
7. Regional requirements
EU / EEA: GDPR & ePrivacy Directive
Under the ePrivacy Directive and the GDPR, non-essential cookies require prior opt-in consent. Our consent banner is displayed to all EU/EEA visitors before any non-essential cookies are placed. You have the right to withdraw consent at any time. We do not use cookie walls or make access to our website conditional on accepting non-essential cookies.
United Kingdom: UK GDPR & PECR
The UK Privacy and Electronic Communications Regulations require consent for non-essential cookies. Our consent mechanism meets the ICO's guidance on valid cookie consent. UK residents have the same rights as EU residents under the UK GDPR.
Other EMEA jurisdictions
For jurisdictions in the wider EMEA region not already covered above, we provide clear notice of cookie use and obtain consent where required by applicable local law. Residents may withdraw consent and request information about cookies used by contacting us.
United States: CCPA / CPRA
We do not sell personal information collected through cookies. Analytics data collected via Google Analytics is not sold or shared for cross-context behavioural advertising. California residents may opt out of any future sale or sharing of personal information by contacting us. We honour Global Privacy Control (GPC) signals as an opt-out of sale or sharing where technically feasible.
Asia-Pacific (Philippines, Singapore, Australia, India)
We provide clear notice of cookie use to all visitors. Residents of the Philippines, Singapore, Australia and India may withdraw consent and request information about how their data is processed through cookies. We comply with applicable national laws including the Philippines DPA 2012, Singapore PDPA 2012, Australia Privacy Act 1988, and India DPDPA 2023.
8. Managing your cookie preferences
You have several options to manage cookies on our website:
- Cookie consent banner: on your first visit, you can accept or reject non-essential cookie categories individually.
- Browser settings: configure your browser to block or delete cookies (see section 9).
- Opt-out tools: use industry opt-out mechanisms (see section 10).
Please note that disabling certain cookies may affect the functionality of our website. Strictly necessary cookies cannot be disabled, as they are required for the site to operate.
9. Browser-level controls
You can control and delete cookies through your browser settings:
- Google Chrome: Settings › Privacy and security › Cookies and other site data
- Apple Safari: Preferences › Privacy › Manage Website Data
- Mozilla Firefox: Options › Privacy & Security › Cookies and Site Data
- Microsoft Edge: Settings › Cookies and site permissions › Manage and delete cookies
- Opera: Settings › Advanced › Privacy & security › Site Settings › Cookies
Blocking all cookies may prevent some parts of our website from functioning correctly.
10. Industry opt-out tools
You can opt out of specific third-party analytics and advertising cookies using the following industry tools:
- Google Analytics: install the Google Analytics opt-out browser add-on
- Google Ads: manage preferences at adssettings.google.com
- Network Advertising Initiative: optout.networkadvertising.org
- Digital Advertising Alliance (US): optout.aboutads.info
- European Interactive Digital Advertising Alliance: youronlinechoices.eu
11. Do Not Track
Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want to be tracked. We currently honour the Global Privacy Control (GPC) signal as an opt-out of sale and sharing of personal information for California residents under the CPRA.
There is currently no universally accepted standard for responding to DNT browser signals. We will continue to monitor developments in this area and update our practices accordingly.
12. Changes to this policy
We may update this Cookie Policy periodically to reflect changes in the cookies we use, changes in applicable law, or for other operational reasons. When we make material changes, we will:
- Update the "last updated" date at the top of this page
- Display a notice on our website
- Re-request consent where required by applicable law
We encourage you to review this policy periodically. Your continued use of our website after changes are posted constitutes acceptance of those changes, to the extent permitted by law.
13. Contact us
If you have any questions about our use of cookies or wish to exercise your rights, please get in touch.
hellopinas: privacy team
Email: ask@hellopinas.com
Phone: +63 945 830 5626
Manila, Philippines
Subject line: "Cookie policy request"
For EU/EEA residents, you also have the right to lodge a complaint with your national Data Protection Authority regarding our use of cookies.